Client portal & live chat
Pro & Elite — give the customer their own window into the job.
Send the invite
Open the job or lead and tap Send portal invite. JobWorks365 emails your customer a sign-in invite to their private portal. If their email changes, edit the customer and send the invite again — it goes to the new address.
What the customer sees
Their dashboard shows the job status, milestone schedule, quotes awaiting approval, contracts to sign, invoices and payment history. Your internal notes and crew conversations stay completely hidden.
Live chat both ways
Messages sent from the portal land in your Messages inbox on that job. If the customer replies to one of your notification emails instead, that reply is pulled into the same thread automatically.
Approvals, signatures & payment
Customers can accept a quote, sign a contract on screen, and pay a deposit or invoice by card once you've connected payments. Anything they do is timestamped and recorded on the job.

