1. Privacy Officer
Our privacy officer is [Name, Title] and can be reached at support@jobworks365.com. The privacy officer oversees our compliance with applicable privacy laws.
Welcome to JobWorks365 (“JobWorks365”, “we”, “our”, or “us”). JobWorks365 is operated by 1000896240 ONTARIO INC. By using our website, applications, and services (collectively, the “Services”), you agree to the practices described in this Privacy Policy.
We are committed to protecting your privacy and handling your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We may collect the following information:
Account Information
- Name
- Email address
- Phone number
- Company name
- Billing information
Business and Project Information
- Leads, projects, invoices, quotes, contracts, notes, messages, files, and other content uploaded to the platform
Technical Information
- IP address
- Browser type
- Device information
- Usage analytics
- Cookies and similar technologies
Payment Information
Payments are processed securely through third-party payment processors such as Stripe. We do not store full credit card information on our servers.
3. How We Use Information
We use collected information to:
- Provide and improve our Services
- Process subscriptions and payments
- Provide customer support
- Communicate updates and important notices
- Maintain security and prevent fraud
- Analyze usage trends and improve platform functionality
- Comply with legal obligations
4. Sharing of Information
We do not sell personal information.
We may share information with:
- Payment processors
- Cloud hosting providers
- Analytics providers
- Professional advisors
- Law enforcement or regulators where required by law
5. Data Storage and Security
We use commercially reasonable safeguards to protect information from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage system is completely secure.
Your data may be stored or processed in Canada, the United States, or other jurisdictions where our service providers operate.
Personal information processed outside Canada may be subject to the laws of those jurisdictions, including lawful access requests by foreign authorities.
6. User Content
You retain ownership of the content you upload to JobWorks365. By using the Services, you grant us a limited license to host, process, and display content solely for the purpose of operating the Services.
You are responsible for ensuring you have the rights and permissions necessary for any information or files uploaded to the platform.
7. Cookies and Analytics
We may use cookies and analytics tools to:
- Remember preferences
- Maintain sessions
- Analyze platform usage
- Improve performance and functionality
You may disable cookies through your browser settings, though some features may not function properly.
8. Access and Correction
You may request access to or correction of your personal information by contacting us at support@jobworks365.com.
We will respond in accordance with applicable law.
You may also withdraw your consent to the collection, use, or disclosure of your personal information (subject to legal or contractual restrictions and reasonable notice), request deletion of your personal information, and request a copy of it in a portable format. We respond to privacy requests within 30 days.
9. Retention of Information
We retain information only as long as reasonably necessary for business, legal, security, and operational purposes.
10. Third-Party Services
Our Services may integrate with third-party platforms or services. We are not responsible for the privacy practices of third-party services.
11. Children’s Privacy
Our Services are not intended for individuals under the age of 13.
12. AI and Automated Processing
Some features use automated processing, including AI-assisted drafting and conversation insights that analyze content you provide, such as quotes, contracts, and client messages, to generate drafts and suggestions. [Confirm with your AI provider whether customer content is used to train models, and state the answer here.]
13. Breach Notification
If a privacy breach creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada as required by law, and take steps to reduce the risk of harm.
14. Marketing Communications
We only send commercial electronic messages (such as product news or offers) with your consent, as required by Canada's Anti-Spam Legislation. You can unsubscribe at any time using the link in the message or by contacting support@jobworks365.com.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
16. Contact Us
If you have questions about this Privacy Policy, please contact:
JobWorks365
Operated by 1000896240 ONTARIO INC.
support@jobworks365.com
Ontario, Canada